SHIPPING
As soon as we have shipped your order you will receive an email stating the tracking number. At the moment all orders are pre-orders. As all garments are handmade with love and care in our atelier. Please allow a period of 8 weeks to create the pieces ordered. Thank you for your understanding and support.
SHIPPING COSTS
Worldwide: 20 GBP
RETURNS/EXCHANGES
We hope that you are happy with your order, but if you are not perfectly satisfied you can return your items within 14 days.
All items must be returned in their original condition via the steps outlined below.
Merchandise must not be worn, altered or washed and must be returned in its original condition accompanied by its tags. Merchandise showing any sign of use will not be accepted and will be sent back to the customer at the discretion of Mundane.
METHODS OF PAYMENT FOR REFUNDS
Refunds will be made according to the method of payment used for the purchase.
We will reimburse you within 30 working days maximum after the date when the returned order arrived at our warehouse, and we will notify you via e-mail of reimbursement. For orders that have been cancelled prior to shipping, the reimbursement will be made no later than 3 working days after the cancellation request has been processed.